Contact information

Contact ELMARUNE

For questions about your order, our products, returns, shipping, or this website, please contact us by email.

Customer support email:
service@elmarune.com

When contacting us about an order, please include your order number and the email address used at checkout so we can assist you efficiently.

Store operator:
Shenzhen Jinyu Technology Co., Ltd. (深圳市锦谕科技有限公司)

Business address:
Room 322, Front Section of Gutian Building, No. 195 Jihua Road, Longling Community, Buji Subdistrict, Longgang District, Shenzhen, Guangdong, China

Customer support emails are monitored Monday through Friday, excluding public holidays. We aim to respond within 1–2 business days.